Return
We have made sure that you have plenty of time to make your mind up. You can return your products for up to 365 days! You have to buy and arrange the return shipping yourself. You can read more about how to return on this page or in our FAQ on returns. RefundThe refund amount will be transferred as soon as we have processed your return package. We will make such a refund using the same means of payment that you used for the original transaction. Claim If your received goods are defective or in other ways insufficient, please contact us as soon as possible at info@andlight.com with photo documentation and order number.
Checklist and important information
If you have received your product on a pallet, please also return the items to AndLight on a pallet.
We cannot refund orders where the products have been installed or if the original packaging is missing. Do not write on the original packaging and return labels must be placed on top of the original shipping label.
Return - How toIt is up to you as a customer how you would like to return your products to AndLight.In the following section you can read a guide on how to return. If you have further questions regarding returns, you can read more in our FAQ on return. Returnering kontaktformular Step 1
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